I mentioned about a week ago that I had ordered a really stylish Swatch with the last of my Xmas money from my folks. I had ordered it from overseas, not Squiggly.com which I had ordered from before, but a different one. They said delivery would take 5-10 business days so I thought I'd definitely have it by my birthday.
Well, yesterday morning I realized that it had been a week and I hadn't heard anything back from them. Wrote to ask about the status of my order, and mentioning that I really wanted to have it by the 29th. Got a message back today saying that my watch is out of stock, but they expect to get more next week, but they couldn't confirm delivery by the 29th. I must say that really annoyed me. Their website said it was in stock; when were they planning to tell me it wasn't?
They asked me if I wanted to cancel the order. So I wrote back saying yes, cancel my order, then went to Squiggly.com and ordered it from them, which I should have done in the first place. I feel kind of bad about canceling the order from the first place, but that whole exchange just gave me a bad feeling. If they had written back right away to tell me it was out of stock, I might have paid for express shipping so I would get it in time. As it is I think they should have offered to upgrade my shipping for free, but they didn't.
I could have asked them to give me a free shipping upgrade, but because of the time difference email exchanges take a full day each time. Besides, they wrote back to me from an AOL account, which I don't take as a sign of a professional operation. So I thought it best to just cancel the order and try Squiggly.com while there may still be time.
1 Comments
ooh! i don't wear a watch, but if i did it would be this one!! can't wait to see it in person!