Just got off the phone with Jiffy Lube customer service. They are refunding the radiator flush they did before I left, but they will not pay anything towards the new radiator. Or the second radiator flush to replace the wrong fluid they put in. I wasn't surprised about the radiator, I knew he would say that you never know when an old radiator is going to go, and that's exactly what he did say. However I was a bit surprised that he was so unwilling on the second radiator flush. He didn't even offer to have them do it for free. (Not that I would ever let them near my car again, but the offer would have been nice.)
My feeling is that they should refund the first one because it fucked up my life for two days, and they should pay for the second one because I only need it to fix their mistake with the first one. But he said that if they refund the first one then we're even. If I then pay to have another one done someplace else, then I end up exactly where I wanted to be: having paid for and received one correct radiator flush.
So I'm irked about this but not enough to make a big stink about it. I suppose I could have gotten angry and tried to bully him into caving on the second radiator flush. But I'm tired. Too tired to mess around with this nonsense. It probably wouldn't have worked anyway & I would have gotten myself into a state for nothing.
I have an appointment with my regular mechanic to do the radiator flush tomorrow, and I guess that will be the end of it. Last week I was feeling like I had paid Jiffy Lube $100 to destroy my radiator and strand me in the middle of Alabama. But this way, they did it for free. See, I'm trying to look on the bright side!
3 Comments
I AM SO HAPPY YOU ARE BACK!!! Looking forward to this weekend - hope it happens!
Thanks for the "virtual vacation"...it was a blessing for me this week.
Love you and miss you and am SOOOOOOOOOO glad you are back!
I recently purchased a new car (Chev Impala) and did a bonehead thing: I ran low on washer fluid and opened the hood to fill it up. It was dark and I filled the container in the back of the engine compartment which looked like my washer fluid (and is the location f my old car's) but it turns out I put it in the radiator overflow and drove home. I did not notice that I had done this until changing the oil (in the daylight) and noticing the symbol on the container. I am a little panicked that I have really hurt this new engine. It is running fine...for now. I'm going to have it flushed immediately...but I'm curious about the potential damage I may have caused...
Any ideas???
Signed,
Mr Stupid
Hi Ed, I'm afraid I don't know much of anything about cars, so I can't help you. I would take it to a mechanic and see what they say. Just not Jiffy Lube.
Good luck!