Spent 5 1/2 hours tonight at Stoneline, upgrading their older computer to system 10 and installing Quickbooks. Everything went great: the old computer took the upgrade just fine, networking and printer sharing is working, Quickbooks upgraded the old data file without any problems. There's just one hitch: now that 10 is installed, the computer can no longer recognize its built-in Zip drive. This is a fairly big problem because they use a couple of Zip disks to carry key data back and forth between the home office (where I work) and the shop. But now we have no way to read a Zip disk at the home office.
He bought one of those little keychain USB drives to use instead of the Zip disk, but he had trouble getting the payroll data to run on it. Some critical file didn't get copied or something. I was going to try myself, but now I'd have to drive out to their shop in Hillsborough. Which I guess I'll have to do anyway when he's ready to install system 10 there too.
I wonder if there's some kind of driver I need to download for the Zip drive? I should have thought of that while I was there, but it was after 10 pm and I wasn't thinking so good.
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