Had to call a supplier today. Their hold music was the convocation for the dead at Virginia Tech. Is it just me or is that inappropriate, not to mention creepy? Fortunately I wasn't on hold for long, but still, hearing someone talk about the magnitude of our grief and then suddenly get cut off with "hello, may I help you?" was just weird.
I'm trying not to obsess about the shootings because I have to get work done. (The weepy obsessing is for the time alone in my car, which fortunately is a lot of time today.) Thanks for reminding me!
My guess is that they normally use a radio station for the hold-music, and didn't realise that regular programming was going to be interrupted.
That's even worse than Ryan Seacrest's words of empathy, following by "This... is American Idol!"